| Dimensional Warehouse Model Data Model |
| Description | To analyze service delivered by the health plan to members across various service channels, in order to determine member satisfaction, competitor comparison, and costs and effectiveness of different member service channels. |
| Diagrams | |
BST - Member Feedback On Intermediaries Analysis |
|
BST - Member Service KPI For Growth Analysis |
|
BST - Member Service Optimization And Expense Analysis |
|
| Entities | |
Member Feedback On Intermediaries Analysis |
|
Member Service KPI For Growth Analysis |
|
Member Service Optimization And Expense Analysis |
|
| Dimensional Warehouse Model Data Model |