Entity Member Service KPI For Growth Analysis

DescriptionAnalysis of the key performance indicators of the organization's member service activities, to grow revenue.

Attributes
Average Member Satisfaction ScoreAverage Member Satisfaction Score
Calendar DkCalendar Dk
Earned Premium AmountEarned Premium Amount
Earned Premium Per Member AmountEarned Premium Per Member Amount
Geographic Area DkGeographic Area Dk
Group DkGroup Dk
Health Plan Product DkHealth Plan Product Dk
Insurance Policy Dimension DkInsurance Policy Dimension Dk
Member Retention RateMember Retention Rate
Member Satisfaction ScoreMember Satisfaction Score
Member Service Cost AmountMember Service Cost Amount
New Members Gained Due To CampaignNew Members Gained Due To Campaign
New Policies Gained Due To CampaignNew Policies Gained Due To Campaign
Number Of MembersNumber Of Members
Number Of Product Market WithdrawalsNumber Of Product Market Withdrawals
Organization DkOrganization Dk
Percentage Earned Premium GrowthPercentage Earned Premium Growth
Plan Member DkPlan Member Dk
Premiums Paid On Behalf Of The Members AmountPremiums Paid On Behalf Of The Members Amount
Provider DkProvider Dk

Relationship
Member Service KPI For Growth Analysis_Calendar Dimension_FKMember Service KPI For Growth Analysis_Calendar Dimension_FK
Member Service KPI For Growth Analysis_Geographic Area Dimension_FKMember Service KPI For Growth Analysis_Geographic Area Dimension_FK
Member Service KPI For Growth Analysis_Plan Member Dimension_FKMember Service KPI For Growth Analysis_Plan Member Dimension_FK
Member Service KPI For Growth Analysis_Provider Dimension_FKMember Service KPI For Growth Analysis_Provider Dimension_FK
Member Service KPI For Growth Analysis_Group Dimension_FKMember Service KPI For Growth Analysis_Group Dimension_FK
Member Service KPI For Growth Analysis_Organization Dimension_FKMember Service KPI For Growth Analysis_Organization Dimension_FK
Member Service KPI For Growth Analysis_Health Plan Product Dimension_FKMember Service KPI For Growth Analysis_Health Plan Product Dimension_FK
Member Service KPI For Growth Analysis_Insurance Policy Dimension_FKMember Service KPI For Growth Analysis_Insurance Policy Dimension_FK

Primary Key
Member Service KPI For Growth Analysis PKMember Service KPI For Growth Analysis PK

Dependencies
 NONE

Reverse Dependencies
 

Attribute Details

 Average Member Satisfaction Score
DescriptionAverage Member satisfaction score on Member satisfaction surveys.

Formula: [A/B]
(see dependencies and their labels for measures used in the formula)
Data TypeStandards - Data Domains.ddm/Data Domains/Decimal Float [FLOAT(15)]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 Calendar Dk
DescriptionA numeric surrogate key used to uniquely identify entities in the dimensional model.
Data TypeStandards - Data Domains.ddm/Data Domains/Surrogate Key Large [LONG]
Is Part Of PrimaryKeytrue
Is Requiredtrue
Is Derivedfalse
Is Surrogate Keyfalse



 Earned Premium Amount
DescriptionThe amount of policy premium which relates to the period of the policy that has already elapsed at the point in time.

For example:
An annual policy covering a calendar year at a cost of $800 would have an earned premium value of $600 at the end of September. The remaining $200 is regarded ad not yet earned even if the full premium was paid in advance.
Data TypeStandards - Data Domains.ddm/Data Domains/Currency Amount [DECIMAL(14,2)]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 Earned Premium Per Member Amount
DescriptionTotal earned premium divided by number of members.

Formula: [A/B]
(see dependencies and their labels for measures used in the formula)
Data TypeStandards - Data Domains.ddm/Data Domains/Currency Amount [DECIMAL(14,2)]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 Geographic Area Dk
DescriptionA numeric surrogate key used to uniquely identify entities in the dimensional model.
Data TypeStandards - Data Domains.ddm/Data Domains/Surrogate Key Large [LONG]
Is Part Of PrimaryKeytrue
Is Requiredtrue
Is Derivedfalse
Is Surrogate Keyfalse



 Group Dk
DescriptionA numeric surrogate key used to uniquely identify entities in the dimensional model.
Data TypeStandards - Data Domains.ddm/Data Domains/Surrogate Key Large [LONG]
Is Part Of PrimaryKeytrue
Is Requiredtrue
Is Derivedfalse
Is Surrogate Keyfalse



 Health Plan Product Dk
DescriptionA numeric surrogate key used to uniquely identify entities in the dimensional model.
Data TypeStandards - Data Domains.ddm/Data Domains/Surrogate Key Large [LONG]
Is Part Of PrimaryKeytrue
Is Requiredtrue
Is Derivedfalse
Is Surrogate Keyfalse



 Insurance Policy Dimension Dk
DescriptionA numeric surrogate key used to uniquely identify entities in the dimensional model.
Data TypeStandards - Data Domains.ddm/Data Domains/Surrogate Key Large [LONG]
Is Part Of PrimaryKeytrue
Is Requiredtrue
Is Derivedfalse
Is Surrogate Keyfalse



 Member Retention Rate
DescriptionThe percentage of members from previous period that remained members in the current period.

Formula: [((1 - (current period A / previous period A) * 100)]
(see dependencies and their labels for measures used in the formula)
Data TypeStandards - Data Domains.ddm/Data Domains/Percentage [FLOAT(2)]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 Member Satisfaction Score
DescriptionA codified numeric measure of an individual member's satisfaction with the products analyzed.
Data TypeStandards - Data Domains.ddm/Data Domains/Decimal Float [FLOAT(15)]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 Member Service Cost Amount
DescriptionTotal cost of performing the member service processes, including management of the interfaces with the member, managing member's information, and, member service delivery.
Data TypeStandards - Data Domains.ddm/Data Domains/Currency Amount [DECIMAL(14,2)]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 New Members Gained Due To Campaign
DescriptionThe number of the members added due to the campaign who were not enrolled in any product offered by the health plan before the campaign.
Data TypeStandards - Data Domains.ddm/Data Domains/Count [INTEGER]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 New Policies Gained Due To Campaign
DescriptionThe sum of new policies issued due to the campaign.
Data TypeStandards - Data Domains.ddm/Data Domains/Count [INTEGER]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 Number Of Members
DescriptionThe total count of members, during the period of analysis.
This may be the total number of people with one or more active memberships at a given point in time during the period, or the average number of people with active memberships over the full period.
Data TypeStandards - Data Domains.ddm/Data Domains/Count [INTEGER]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 Number Of Product Market Withdrawals
DescriptionCounts the number of marketable products that are withdrawn and are no longer available for sale.
Data TypeStandards - Data Domains.ddm/Data Domains/Count [INTEGER]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 Organization Dk
DescriptionA numeric surrogate key used to uniquely identify entities in the dimensional model.
Data TypeStandards - Data Domains.ddm/Data Domains/Surrogate Key Large [LONG]
Is Part Of PrimaryKeytrue
Is Requiredtrue
Is Derivedfalse
Is Surrogate Keyfalse



 Percentage Earned Premium Growth
DescriptionThe increase (or decrease) of earned premium for the current period in comparison with the previous period expressed as a percentage of the earned premium in the previous period.

Formula: [(((A) for current period/(A) from previous period)-1)*100]
(see dependencies and their labels for measures used in the formula)
Data TypeStandards - Data Domains.ddm/Data Domains/Percentage [FLOAT(2)]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 Plan Member Dk
DescriptionA numeric surrogate key used to uniquely identify entities in the dimensional model.
Data TypeStandards - Data Domains.ddm/Data Domains/Surrogate Key Large [LONG]
Is Part Of PrimaryKeytrue
Is Requiredtrue
Is Derivedfalse
Is Surrogate Keyfalse



 Premiums Paid On Behalf Of The Members Amount
DescriptionThe sum of the premiums paid in to provide coverage for the members in the segment and period analyzed.
Data TypeStandards - Data Domains.ddm/Data Domains/Currency Amount [DECIMAL(14,2)]
Is Part Of PrimaryKeyfalse
Is Requiredfalse
Is Derivedfalse
Is Surrogate Keyfalse



 Provider Dk
DescriptionA numeric surrogate key used to uniquely identify entities in the dimensional model.
Data TypeStandards - Data Domains.ddm/Data Domains/Surrogate Key Large [LONG]
Is Part Of PrimaryKeytrue
Is Requiredtrue
Is Derivedfalse
Is Surrogate Keyfalse

Relationship Details

 Member Service KPI For Growth Analysis_Calendar Dimension_FK
Is Identifying Relationshiptrue
Child TableMember Service KPI For Growth Analysis
Child MultiplicityZERO_TO_MANY
Child Referential Integrity: On DeleteNONE
Child Referential Integrity: On InsertNONE
Child Referential Integrity: On UpdateNONE
Parent TableCalendar Dimension
Parent MultiplicityONE
Parent Referential Integrity: On DeleteNONE
Parent Referential Integrity: On InsertNONE
Parent Referential Integrity: On UpdateNONE



 Member Service KPI For Growth Analysis_Geographic Area Dimension_FK
Is Identifying Relationshiptrue
Child TableMember Service KPI For Growth Analysis
Child MultiplicityZERO_TO_MANY
Child Referential Integrity: On DeleteNONE
Child Referential Integrity: On InsertNONE
Child Referential Integrity: On UpdateNONE
Parent TableGeographic Area Dimension
Parent MultiplicityONE
Parent Referential Integrity: On DeleteNONE
Parent Referential Integrity: On InsertNONE
Parent Referential Integrity: On UpdateNONE



 Member Service KPI For Growth Analysis_Plan Member Dimension_FK
Is Identifying Relationshiptrue
Child TableMember Service KPI For Growth Analysis
Child MultiplicityZERO_TO_MANY
Child Referential Integrity: On DeleteNONE
Child Referential Integrity: On InsertNONE
Child Referential Integrity: On UpdateNONE
Parent TablePlan Member Dimension
Parent MultiplicityONE
Parent Referential Integrity: On DeleteNONE
Parent Referential Integrity: On InsertNONE
Parent Referential Integrity: On UpdateNONE



 Member Service KPI For Growth Analysis_Provider Dimension_FK
Is Identifying Relationshiptrue
Child TableMember Service KPI For Growth Analysis
Child MultiplicityZERO_TO_MANY
Child Referential Integrity: On DeleteNONE
Child Referential Integrity: On InsertNONE
Child Referential Integrity: On UpdateNONE
Parent TableProvider Dimension
Parent MultiplicityONE
Parent Referential Integrity: On DeleteNONE
Parent Referential Integrity: On InsertNONE
Parent Referential Integrity: On UpdateNONE



 Member Service KPI For Growth Analysis_Group Dimension_FK
Is Identifying Relationshiptrue
Child TableMember Service KPI For Growth Analysis
Child MultiplicityZERO_TO_MANY
Child Referential Integrity: On DeleteNONE
Child Referential Integrity: On InsertNONE
Child Referential Integrity: On UpdateNONE
Parent TableGroup Dimension
Parent MultiplicityONE
Parent Referential Integrity: On DeleteNONE
Parent Referential Integrity: On InsertNONE
Parent Referential Integrity: On UpdateNONE



 Member Service KPI For Growth Analysis_Organization Dimension_FK
Is Identifying Relationshiptrue
Child TableMember Service KPI For Growth Analysis
Child MultiplicityZERO_TO_MANY
Child Referential Integrity: On DeleteNONE
Child Referential Integrity: On InsertNONE
Child Referential Integrity: On UpdateNONE
Parent TableOrganization Dimension
Parent MultiplicityONE
Parent Referential Integrity: On DeleteNONE
Parent Referential Integrity: On InsertNONE
Parent Referential Integrity: On UpdateNONE



 Member Service KPI For Growth Analysis_Health Plan Product Dimension_FK
Is Identifying Relationshiptrue
Child TableMember Service KPI For Growth Analysis
Child MultiplicityZERO_TO_MANY
Child Referential Integrity: On DeleteNONE
Child Referential Integrity: On InsertNONE
Child Referential Integrity: On UpdateNONE
Parent TableHealth Plan Product Dimension
Parent MultiplicityONE
Parent Referential Integrity: On DeleteNONE
Parent Referential Integrity: On InsertNONE
Parent Referential Integrity: On UpdateNONE



 Member Service KPI For Growth Analysis_Insurance Policy Dimension_FK
Is Identifying Relationshiptrue
Child TableMember Service KPI For Growth Analysis
Child MultiplicityZERO_TO_MANY
Child Referential Integrity: On DeleteNONE
Child Referential Integrity: On InsertNONE
Child Referential Integrity: On UpdateNONE
Parent TableInsurance Policy Dimension
Parent MultiplicityONE
Parent Referential Integrity: On DeleteNONE
Parent Referential Integrity: On InsertNONE
Parent Referential Integrity: On UpdateNONE

Primary Key Details

 Member Service KPI For Growth Analysis PK
Key AttributePlan Member Dk
Key AttributeProvider Dk
Key AttributeOrganization Dk
Key AttributeHealth Plan Product Dk
Key AttributeInsurance Policy Dimension Dk
Key AttributeCalendar Dk
Key AttributeGeographic Area Dk
Key AttributeGroup Dk